TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 07.07.2019 09:20 - zuletzt bearbeitet am 08.07.2019 11:49 von DanyG
Dear Vodafone Community,
I have de-registered and left Germany last week and would like to terminate my internet contract. Please contact me so that I can submit you the Abmeldebestaetigung.
Thank you for your kind attention.
Best Regards,
yycchan
Edit: You are using a cable contract. So I switched your thread to the correct board. BR, DanyG
am 29.08.2019 14:49
Dear Dandy,
Thank you for your prompt reply.
Yes, I have no problem with that and would highly appreciate if you could do that for me.
Thank you.
yychan
am 29.08.2019 17:09
Hi yychan,
no problem. Terminations are deleted for the moment. Just order the porting again and give me a short feedback when everything is fine after the porting. I'll set the terminations again then.
BR,
Dany
am 30.08.2019 08:49
Dear Dany,
I just requested the porting again and hope it does work this time.
Will let you know once it's settled.
Thanks again.
Best Regards,
yychan
am 31.08.2019 13:38
Hi yychan,
perfect! This is how we do it.
Fingers are crossed.
BR,
Dany
am 09.09.2019 10:23
Dear Dany,
Just to inform you that with effect from today, my old phone number has transferred to Vodafone. The porting is successful. I have already tried to make bank transfers and it functions well. You can now reset my termination staus. Thanks very much for your kind assistance and patience.
Best Regards,
yychan
am 10.09.2019 12:52
Hi yychan,
thanks for your feedback. Nice to hear, that everything worked now.
The termination is now effective for both of your numbers again.
BR,
Dany