TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 08.08.2019 23:19
Gelöst! Gehe zu Lösung.
am 16.08.2019 09:57
Hello Yousif,
I've revoked your GigaTV contract. You will also receive a confirmation.
You have to return your GigaTV box to the following address:
Vodafone Kabel Deutschland GmbH
c/o DHL Paket
Am Tower 222
90475 Nürnberg
Many greetings
Nancy
am 09.08.2019 14:41
Hello Yousif,
can you please explain this in more detail? What do you mean, the contract was cancelled by Info City Rostock? And what does your neighbour have to do with it?
If you give us some more information, we can get a picture.
Regards
Grit
am 09.08.2019 19:30
am 11.08.2019 12:24
For a closer look, send me the following informations in a private message:
full name
date of birth
address
customer number
Write a short reply here afterwards.
Best regards
Tina
am 11.08.2019 12:33
am 12.08.2019 18:36
Thanks for the pn. Infocity Rostock is the network provider. We may provide Internet & Phone only after consent. Please contact Infocity Rostock directly www.infocityrostock.de
Best regards
Tina
am 12.08.2019 19:16
am 14.08.2019 17:49
Hi Yousif,
Internet & Phone has been canceled, that's right. But you also ordered GigaTV and this is possible at your address. This is independent of our internet connection and can be connected to any other internet. Do you not want to use it anymore?
Best regards
Lars
am 14.08.2019 17:53
Hi Lars,
Thanks for your reply. No, I don’t want to use it anymore. Please cancel it and let me know how to return the device.
Thanks.
Best regards,
Yousif.
am 16.08.2019 09:57
Hello Yousif,
I've revoked your GigaTV contract. You will also receive a confirmation.
You have to return your GigaTV box to the following address:
Vodafone Kabel Deutschland GmbH
c/o DHL Paket
Am Tower 222
90475 Nürnberg
Many greetings
Nancy