TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 20.07.2019 13:53
Hi,
I have the service almost for a year, the first year there was an offer, I want to know for the next year, what is the price and how I should change the plan if I want to change it.
Best regards
21.07.2019 14:23 - bearbeitet 22.07.2019 17:46
Hi fzerorubigd,
is it correct that you want to use our bill guarantee? Then just send me a private message with your customer number and password and tell me, which bandwidth you'd like to use in future.
BR,
Dany
am 21.07.2019 19:55
Done. also about the tv plan, when I actually can cancel it completely?
22.07.2019 17:47 - bearbeitet 22.07.2019 17:48
Hi fzerorubigd,
as you are using a cable contract, I switched the thread to the correct board. Our cable specialists get back to you via pm asap.
BR,
Dany
am 22.07.2019 18:00
Hi fzerorubigd,
since we do not communicate purely by private message, we will contact you on the way. Please send me your customer number, name, date of birth and address in a private message. Afterwards report again here in the post.
Regards
Thomas
am 01.08.2019 22:16
Hi,
Done, Also based on my history we already had this conversation for something else, but sent again, I just forgot to add the address 😄 add it in another PM.
am 03.08.2019 08:42
Hello fzerorubigd,
i have ordered for you the change to 200 Mbit/s to monthly 39.99 Euro. This will be booked within the next days and will be effective at the end of the first 12 months from 08.08.2019.
Regards
Grit