Change of Tariff - Internet Kabel

[BD_de]

My current Internet contract with Vodafone is Red Internet & Phone 1000 Cable, which started on 20/12/2019.

I would like to change the tariff to a Red Internet & Phone 100 Cable at 34.99€/month)starting from 20/12/2020. However, when I use the option "Tariff wechsel" in MeinVodafone account, the only option I can "change to" is the basically same one (Red Internet & Phone 1000 Cable).

Can some moderator here please help me to make the change? 

Many thanks!

[Stephan]

Hi BD_de,

welcome back.

We can do this change for you. Please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

[BD_de]

Hello Stephan, 

thanks for your support and sorry for my late reply. 

I just sent you the private message with the info you requested.

I appreciate your help on this matter!

[BD_de]

Maybe the Moderator Stephan (who answered to my post here) is currently away. I sent him a private message as requested but have not heard back from him since a few days now.

Could another Moderator please help me to make this change of tariff? Many thanks!

[Stephan · Accepted solution]

Hi BD_de,

thanks for your pm.

Sorry for the late response. As I can see your requested tariff change is already done. You now have Red Internet & Phone 100 Cable for 34,99 Euro per month.

Since your request is already solved, I'll close this thread.

Regards

Stephan