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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 09.09.2019 10:43
Hello team,
I recently opted for Vodafone Internet contract for a new apartment which I was about to move.
Unfortunately, I cannot move there, since the person who showed us the apartment was not the landlord and he tried to scam us huge money.
Since I cannot move there I did not receive the hardware package intended to be delivered there. It is currently with DHL and they will return it to Vodafone since I did not receive it.
Also, I have not received my order confirmation.
Hence, I want to cancel my Vodafone Internet order, deactivate my account( if there's any) and delete all my details (especially my bank account number) with Vodafone.
note: I can share my order number and DHL tracking number if needed.
Gelöst! Gehe zu Lösung.
am 17.09.2019 14:19
Hi SathishKumar,
I have a record in the Stra... Allee 14a found. For data protection reasons, I have not completely advertised the street. But I think it was about this one. This contract has already been revoked.
Best regards
Lars
am 10.09.2019 16:35
Hello SathishKumar,
welcome to our community. Nice to see you. I hope you haven't now come to any financial harm.
Send me the following informations in a private message:
full name
date of birth
address
last 4 digits of your iban
Please reply here when you have sent the private message.
Best regards
Tina
am 16.09.2019 11:34
Hi Tina,
Thanks for your reply.
Yes. Luckily I didn't lose any money over that scam.
I sent the requested details in a private message.
am 17.09.2019 14:19
Hi SathishKumar,
I have a record in the Stra... Allee 14a found. For data protection reasons, I have not completely advertised the street. But I think it was about this one. This contract has already been revoked.
Best regards
Lars
am 17.09.2019 16:32
Wow. That's what I wanted.
Also, all my details are also deleted from Vodafone, right?
am 18.09.2019 10:39
Hi SathishKumar,
Right, the contract at the address was completely deleted. So you don't have to worry. Do you have any further questions?
Best regards
Lars
am 18.09.2019 10:44
Nope. That's it.
This ticket can be marked as resolved.
am 18.09.2019 15:43
Hi SathishKumar,
okay, then I'll finish this post.
Many greetings
Lars