TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 18.06.2019 21:03
Hi,
I have a cable contract with vodaphone for internet. I filled out the online form to end the contract (3 months prior to the date that I will move back to Canada). Recently I recieved two letters in the mail. One of them notes the contract end dates as Nov 28th, which is 3 months after I leave the country. What is the reason for being charged the additional 3 months? Is this normal?
In the second letter there is a telephone number that I am supposed to call but unfortuneately I do not speak much German. Vodaphone tried to call me a few times as well and I just couldn't understand what the individuals were saying. Does anyone know if there is any way to get this info from someone online?
Thanks in advance,
AW
am 19.06.2019 08:41
Hi @ABowie
One of them notes the contract end dates as Nov 28th, which is 3 months after I leave the country. What is the reason for being charged the additional 3 months? Is this normal?
Yes, this is correct. Time starting is the day, you leave germany.
am 19.06.2019 08:50
Hi ABowie,
the three-month deadline is correct. It begins on the day of the move and is regulated by law.
Regards
Thomas