Cancellation of kabel Deutschland contract

[Ammu]

Hello ,

I would like to cancel I my kabel Deutschland contract as I am moving to new city (Berlin). I am moving with my husband in Berlin and he already have a kabel Deutschland connection in Berlin. Please let me know the procedure to cancel the contract.

Best Regards

Ammu

[Tina]

Hello Ammu,

for a closer look send me the following informations in a private message:

your full names

date of birth

previous and new address

your customer numbers

date of move

Write a short reply here afterwards.

Best regards

Tina

[Ammu]

Hi Tina,

I have sent a Private message to you with my details . 

Thank you 

Ammu Hariharan

[Tina]

Thanks for your pn. I took care of the termination. You will get the confirmation separately.

Best regards

Tina ^

[Ammu]

Thank you so much Tina . Will I get the confirmation email in my registered email address ? I didn't receive any email yet . Also could you please let me know to which address I should sent the Modem back ?

Best Regards ,

Ammu Hariharan 

[Tina]

You'll get the confirmation by post. The return address is:

Vodafone Kabel Deutschland GmbH

c/o DHL Paket

Am Tower 222

90475 Nürnberg

Best regards

Tina

[Ammu]

Thank you again Tina . I will ship the modem back to the given address with customer number as reference  . I hope the cancellation confirmation will be sent to my new address as I already moved out of the old address .

Best regards,

Ammu Hariharan 

[Stephan]

Hi Ammu,

unfortunately the confirmation was sent to your old address.

Please sent me a private message with your mailadress.

Regards

Stephan

[Ammu]

Hi Stephan,

I have sent you a private message with my new address. 

Thank you

Ammu Hariharan

[Anett]

Hello, Ammu,

since Stephan is not present, I will take over at this point.

I have now arranged for the confirmation to be sent to your new address.

Is there anything else we can do for you, or can the contribution be closed? 🙂

Regards

Anett