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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 14.10.2020 09:56
Hello! I have contract with vodafone for internet and i have this situassion that we are moving to another city in Germany and in this new flat there already is a vodafone internet. I saw in this forum (i think moderator Julia said it) that it is possible to cancel (stop paying for it) my current contract with 3 months Kundigung and stay with new landlord's internet.
My current address is in Germersheim. New place will be in Leer. I will have a landlord's Mietvertrag and internet vetrag of new place.
am 14.10.2020 16:10
Hi weevazi,
let's take a look. Send me your customer number, name, date of birth, old and new address in a private message.
Then reply again here in the post.
Regards
Thomas
am 14.10.2020 17:52
Thanks for quick reply! Wrote you a private message.
am 14.10.2020 19:01
Hi weevazi,
so you move to another contractual partner of ours? Do you also have the customer number? Please send it to me by private message.
Regards
Thomas
am 15.10.2020 13:18
In my new flat there will be Vodafone. I have sent you kundennummer.
am 15.10.2020 14:54
Hi weevazi,
in the event of a move to another contractual partner, the higher-value tariffs remain in force. In your case, this would mean that you take your contracts as they are and the existing ones at the address will be terminated.
Regards
Thomas
am 15.10.2020 20:11
Katastrophe. Maybe it is possible to transfer my old contract to new people?
am 15.10.2020 21:44
Hallo weevazi,
you mean taking over the contract at the same address?
Regards
Thomas
am 15.10.2020 22:30
Yes. New people taking over my contract in the same address.
am 16.10.2020 09:47
Hi weevazi,
we will send you a form for contract transfer. Please fill it out and send it back to us.
Regards
Thomas