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Canceling contract due internet in new place
weevazi
Netzwerkforscher
Netzwerkforscher

Hello! I have contract with vodafone for internet and i have this situassion that we are moving to another city in Germany and in this new flat there already is a vodafone internet. I saw in this forum (i think moderator Julia said it) that it is possible to cancel (stop paying for it) my current contract with 3 months Kundigung and stay with new landlord's internet.

My current address is in Germersheim. New place will be in Leer. I will have a landlord's Mietvertrag and internet vetrag of new place.

39 Antworten 39
Thomas
Moderator:in
Moderator:in

Hi weevazi,

 

let's take a look. Send me your customer number, name, date of birth, old and new address in a private message.

 

Then reply again here in the post.

 

Regards

Thomas

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weevazi
Netzwerkforscher
Netzwerkforscher

Thanks for quick reply! Wrote you a private message. 

Thomas
Moderator:in
Moderator:in

Hi weevazi,

 

so you move to another contractual partner of ours? Do you also have the customer number? Please send it to me by private message.

 

Regards

Thomas

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weevazi
Netzwerkforscher
Netzwerkforscher

In my new flat there will be Vodafone. I have sent you kundennummer.

Thomas
Moderator:in
Moderator:in

Hi weevazi,

 

in the event of a move to another contractual partner, the higher-value tariffs remain in force. In your case, this would mean that you take your contracts as they are and the existing ones at the address will be terminated.

 

Regards

Thomas

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weevazi
Netzwerkforscher
Netzwerkforscher

Katastrophe. Maybe it is possible to transfer my old contract to new people? 

Thomas
Moderator:in
Moderator:in

Hallo weevazi,

you mean taking over the contract at the same address?

 

Regards

Thomas

 

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weevazi
Netzwerkforscher
Netzwerkforscher

Yes. New people taking over my contract in the same address. 

Thomas
Moderator:in
Moderator:in

Hi weevazi,

 

we will send you a form for contract transfer. Please fill it out and send it back to us.

 

Regards

Thomas

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