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Antwort

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Lösung

Cancel contract termination
ioganegambaputi
Netzwerkforscher
Netzwerkforscher

I don't want my contract termination.

 

I already have a Vodafone router and want to move my contract to the new address.

 

 

Edit: @ioganegambaputi File removed due to personal data

6 Antworten 6
Thomas
Moderator:in
Moderator:in

Hi ioganegambaputi,

 

do I understand that you're reporting a move and want to revoke the cancellation?

 

Please send me your customer number, name, old and new address in a private message.

 

Then reply again here in the post.

 

Regards

Thomas

 

 

  

 

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ioganegambaputi
Netzwerkforscher
Netzwerkforscher

I sent all the information, but nothing changed for me

Thomas
Moderator:in
Moderator:in

Hi ioganegambaputi,

 

the termination is already processed. You will also receive a confirmation.

 

Regards

Thomas

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No.
I want to cancel the termination process and move the contract to the new address. Exactly what I wrote above.

ioganegambaputi
Netzwerkforscher
Netzwerkforscher

I resolved it by phone with the moving service.

Thomas
Moderator:in
Moderator:in

Hi ioganegambaputi,

 

excuse me, please. I accidentally sent you the wrong answer. Another user should get it. It's true, the cancellation is revoked and the move has been processed.

 

Regards

Thomas

 

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