TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 03.04.2019 10:54 - zuletzt bearbeitet am 04.04.2019 10:35 von Jens-K
Hello,
I was referred to open a new forum thread to get support to cancel my contract with special right using military orders.
Thank you.
Edit: Moved from Internet, Telefon & TV über DSL to Kabel.
am 03.04.2019 16:58
Hi Aeroplaner,
if you are leaving Germany you can cancel your DSL contract after 3 months.
What is the exact name of your tariff?
Regards,
Jens
am 04.04.2019 08:34
My contract is for Internet & Phone Cable 200. It was made with understanding of invoking special right with military orders to leave the country.
am 04.04.2019 15:20
Hello Aeroplaner,
if you are withdrawn from Germany, we can also terminate the contract on this date. But for that I need the marching order. I also need your name, address, customer number and date of birth. Send me the data and the proof please in a private message and announce yourselves afterwards again here in the thread.
Regards
Grit
am 05.04.2019 13:01
Grit,
I replied in a private message.
am 05.04.2019 15:18
Hello
i've stopped giving notice. The contract will be terminated on the day you leave Germany (16.05.2019). A confirmation of this is on its way to see you.
Regards
Grit
am 06.04.2019 08:57
Grit,
Will the confirmation be received via email or post? Thank you for your assistance in this process.
Best,
Aeroplaner
am 08.04.2019 10:29
Hello Aeroplaner,
since you have not verified your email address yet, the confirmation will be sent by mail. However, you can view all letters in your customer portal.
Regards
Grit