Cancel contract military orders

[Aeroplaner]

Hello, 

I was referred to open a new forum thread to get support to cancel my contract with special right using military orders. 

Thank you. 

Edit: Moved from Internet, Telefon & TV über DSL to Kabel.

[Jens-K]

Hi Aeroplaner,

if you are leaving Germany you can cancel your DSL contract after 3 months.

What is the exact name of your tariff?

Regards,

Jens

[Aeroplaner]

My contract is for Internet & Phone Cable 200. It was made with understanding of invoking special right with military orders to leave the country. 

[Grit]

Hello Aeroplaner,

if you are withdrawn from Germany, we can also terminate the contract on this date. But for that I need the marching order. I also need your name, address, customer number and date of birth. Send me the data and the proof please in a private message and announce yourselves afterwards again here in the thread.

Regards

Grit

[Aeroplaner]

Grit, 

I replied in a private message. 

[Grit]

Hello

i've stopped giving notice. The contract will be terminated on the day you leave Germany (16.05.2019). A confirmation of this is on its way to see you.

Regards

Grit

[Aeroplaner]

Grit, 

Will the confirmation be received via email or post? Thank you for your assistance in this process. 

Best, 

Aeroplaner

[Grit]

Hello Aeroplaner,

since you have not verified your email address yet, the confirmation will be sent by mail. However, you can view all letters in your customer portal.

Regards

Grit