Cancel Red Internet & Phone 200 Cable contract before earliest possible end of contract date

[montogeek]

Hi!

Last month I renovated my contract when moving to a new apartment, I connected the same router and cable and it worked just fine.

But I discovered that my new apartment supports Fiber connection which unfortunately Vodafone does not provide (already checked), so I want to cancel my contract to get Fiber from a different provider.

I am very happy with Vodafone service but unfortunately I need fiber speeds.

How can I cancel the contract given that the Earliest possible end of contract is 22.01.2021?

What are the fees of doing it?

Thanks in advance!

[reneromann]

If you receive the Vodafone services at your new location as contractually agreed, then your contract will end the earliest at the date that your minimum contractual term ends (usually 2 years from the day you signed the contract -or- you made changes to it like upgrading). If this is on 22.01.2021, then your contract will run until that date for the agreed-upon fees - and there is no possibility for a premature cancellation.

Please note that your cancellation needs to be received by Vodafone -in German language(!)- at least before the cancellation notice period ends (usually max 3 months before the end date). A cancellation request in this Forum is NOT possible as this is NOT an official contact way but a customers-help-customers forum.

You may already get a fibre connection right now if you want - but you'll then have to pay for both, the Vodafone and the fibre connection at least until the Vodafone contract runs out in Jan. 2021.

[Thomas]

Hi montogeek,

@reneromann has explained it absolutely right. I can't say anything more about it.

Regards

Thomas