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Cancel Mobile & Euro-Flat Tariff
Azab
Daten-Fan
Daten-Fan

Hi,

 

My customer numbers are:
Mobile phone contract
Customer number. ***
Cable Germany
Customer number. ***

 

I own Vodafone Red L and a Red Internet & Phone 100 Cable contract and I found that I pay 10 euros for "Mobile & Euro-Flat" tariff which probably I do not need. I can not find the option to cancel it; so you could please cancel it for me and tell me why do I have this tariff since I already have Vodafone Red L.

 

 

Thanks,

Azab

 

 

Edit: @Azab customer numbers deleted.

1 Antwort 1
Grit
Ex-Moderator:in
Ex-Moderator:in

Hello Azab,

 

if you have the Mobile & Euro Flat within the GigaKombi advantage, you cannot deselect it. Otherwise you lose the entire advantage, even with the mobile phone contract. But at the same time you get a credit for the flat rate, so it is free of charge.

 

Regards

Grit

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