TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 24.04.2019 11:19 - zuletzt bearbeitet am 24.04.2019 11:25 von Thomas
Hi,
My customer numbers are:
Mobile phone contract
Customer number. ***
Cable Germany
Customer number. ***
I own Vodafone Red L and a Red Internet & Phone 100 Cable contract and I found that I pay 10 euros for "Mobile & Euro-Flat" tariff which probably I do not need. I can not find the option to cancel it; so you could please cancel it for me and tell me why do I have this tariff since I already have Vodafone Red L.
Thanks,
Azab
Edit: @Azab customer numbers deleted.
am 25.04.2019 08:43
Hello Azab,
if you have the Mobile & Euro Flat within the GigaKombi advantage, you cannot deselect it. Otherwise you lose the entire advantage, even with the mobile phone contract. But at the same time you get a credit for the flat rate, so it is free of charge.
Regards
Grit