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Cancel Kabel-Internet due to move to Stuttgart
GlennH
Netzwerkforscher
Netzwerkforscher

Hi all,

I have a Kabel-Internet connection that I need to cancel from 31.12.2018 due to relocating to Stuttgart. I will likely be spending a month in a hotel in Stuttgart while I find a new place to live. Once in a new wohnung I will start a new Internet plan with Vodafone. Is there someone from Vodafone who could help me to organise this, please? Many thanks! GH

3 Antworten 3
Grit
Ex-Moderator:in
Ex-Moderator:in

Hello GlennH,

 

we can cancel the contract according to the telecommunication law (move + 3 months). But I need the new address. This can also be the address of the hotel where you are staying temporarily.

 

I need the following information from you: your name, current address, customer number, date of birth and new address. Send me everything together with the link to your thread in a private message.

 

Regards

Grit

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Tina
Ex-Moderator:in
Ex-Moderator:in

Hello Glenn,

 

Your welcome. 🙂

 

I canceled your contract. You will get the confirmation within the next days. 

 

Do you have other questions?

 

Best regards

Tina

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Tina
Ex-Moderator:in
Ex-Moderator:in

Hello GlennH,

 

you wrote me by PN:

 

"Thank you very much! I appreciate your help with this."

 

You're welcome . As your request is solved, I will close this thread now.

 

Best regards

Tina

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