Cable internet configuration

[renankcb]

I received my cable vodafone equipament.

I've connected all cables and add the activation code in the portal.

But the internet is not working.

only a red light stay flashing

[Moni_GK]

Hello renankcb,

is it working now?

If not, please send me a private message with your name, customer number, address and date of birth.

Please contact me here again when you have sent the data.

Best regards

Moni

[renankcb]

Hi it is not working.

I sent you the data.

Thanks in advance

[renankcb]

Hello @Moni_GK 

Could you help me? Please!

I don't know what to do anymore. I need the internet to work.

I sent you my data to you in private message.

Thanks in advance!!

[Moni_GK]

Hello renankcb,

I looked at the device and saw that it could not log on to the net. This can only be solved by a technician on site. I have placed an order and the colleague will contact you directly.

Best regards

Moni