Adding Kabel contract to my Vodafone account

[SD1]

need your help here.

i have recently changed my Vodafone contract from DSL to Kabel. But I am not able to see this in my Vodafone account login. Even when I try to add this it was asking for activation code which I didn't receive it. I have also tried with other option via email . But somehow this doesn't work for me. Can you please help me?

thank you

SD

[Torsten]

Which federal state are you from? In the area of VFW / ex-UM (North Rhine-Westphalia, Hessen, Baden Württemberg) you have to add your contract to MeinVodafone, stating the federal state, customer number, zip code and date of birth. There is also an extra button for this.

[SD1]

Thank you

We are from BW ( Baden Württemberg)

i have tried with DOB ( date of birth) but it was telling me that entered DOB wrong. How we should we fix this? Do you need my contract details?

[Torsten]

Since I'm just a customer like you, I don't have access to your customer account. Take a look at the order confirmation received, all data including the stored date of birth should be listed there. Otherwise you will unfortunately have to wait for a mod from VFW, but this can take a few days.

[Ida]

Hi SD1

Have you looked at your order confirmation yet? Could your request be clarified in the meanwhile?

If not, send a PM:

full name

full address

date of birth

customer number

Please write here again as soon as the PM ist out.

Best regards

Ida

[SD1]

Dear,

sorry for the delay.

i have sent you the details in the private message. Can you please check and revert me back?

your help is appreciated.

thank you