TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 17.05.2021 18:52 - zuletzt bearbeitet am 17.05.2021 18:55 von CommunityTeam
Hello there,
I have question, I'm using the Red Internet & Phone 50 Cable now, the 24 months contract expires at August 2021, so what can I do to continue enjoy the 19.99Euro/m price after that, do I have to cancel the contract and book a new 24 month one? or someone could just make some changes here to keep my current tariff, my customer number is xxxxxxxx.
Edit: No personal data please / Admin
Many thanks for your attention.
Best regards
Jian Li
Gelöst! Gehe zu Lösung.
17.05.2021 19:04 - bearbeitet 17.05.2021 19:05
your cheap price is 29,99 Euro. You do keep your current low tariff at 29,99 - you already got a present for vodafone the first 24 months. You dont get the same present again by cancelling and reordering the contract.
17.05.2021 19:04 - bearbeitet 17.05.2021 19:05
your cheap price is 29,99 Euro. You do keep your current low tariff at 29,99 - you already got a present for vodafone the first 24 months. You dont get the same present again by cancelling and reordering the contract.
am 22.05.2021 09:45
OK, thanks for the answer, if this is official answer of Vodafone.
BR
Jian
am 22.05.2021 12:50
You are here in a customer-help-customer forum, we are all customers like you. Official Vodafone employees are the mods, recognizable by the Vodafone logo.
You can of course submit a cancellation and have an offer made to recover, but this is only available over the phone (in German). Then you could possibly get a discount again, but nobody from us can tell you how high it will be.
The mods here cannot make any recovery offers, they can only book the tariffs according to the price list at the normal price, in your case the Red I&P 50 Cable for 29.99 € per month.
22.05.2021 14:31 - bearbeitet 22.05.2021 14:32
I will try to get an official company answer from my bakery if the local baker tells me, that a bread costs the regular cheap price and I will try to pay 30% less for the same bread.
Cancel or continue, it's up to you. The cheap price from 29,99 is offered online.