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moving abroad permanently- dsl contract termination
dariobi
Daten-Fan
Daten-Fan

Hi, I am leaving germany at the end of the year and I would like to have my internet contract terminated by then. I have sent a letter for termination including the rathaus deregidstration document. However,  given the short time, I would like to know if I am followinfg the right procedure.

 

thanks in advance for the help.

3 Antworten 3
Andre
Ex-Moderator:in
Ex-Moderator:in

Hey dariobi,

you've done everything perfectly fine.

Feel free to send me a private message with your customernumber & your concrete leave day.
Therfore please click on my name/avatar -> then on the right side "Diesem Benutzer eine Nachricht senden"

I will enter the cancellation (if it has not been done already).

Please keep in mind, that you will recieve one final invoice in January , even if the contract gets cancelled in december.
Also , if you have any rental devices , please send send back once the contract has ended (within 14 days).

Best regards,
Andre

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Thanks Andre. I have sent all the details in a PM.

 

Best,

 

Dario

Andre
Ex-Moderator:in
Ex-Moderator:in

Hey dariobi,

I've already answered you via pm.

The contract gets cancelled to the end of this year.

I whish you all the best with your new live outside of Germany 🙂

Best regards,
Andre

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