cancelling my dsl contract

[arnaud_setio]

Dear Vodafone,

I would like to cancel my internet contract because I am moving to a new address and I could not get an internet connection from Vodafone.

Could someone help me with the process? I would be able to give more details via direct messages.

Thanks a lot!

Best regards,

Arnaud

[Norman]

Hi @arnaud_setio,

I'll be glad to help you. Please send me a private message with the following information:

1) Your customer number

2) Your new address

3) When do you move?

I will check whether a DSL connection is possible at the new address. If not, I cancel the contract.

Best regards

Norman

[arnaud_setio]

Thanks Norman! I just sent you a private message. Please let me know if I could provide you with more information.

[Norman · Accepted solution]

Hi arnaud_setio,

thank you for your pm. You had already written with Sebastian at the same time. Click here for the original article. Everything should be clear now. If you have questions then write Sebastian.

I close this double contribution. 🙂 

Best regards

Norman