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Frage
Antwort
Lösung
am 21.04.2021 15:20 - zuletzt bearbeitet am 22.04.2021 12:25 von DanyG
Hi,
I am currently using Red Internet & Phone 1000 Cable for the past 2 months and my contract ends on 01/27/2023. I would like to change the tariff, but I have a few questions.
if I change my tariff within the first 6 months ie before 7/27/2021
1) Will my Contract end date remains the same ie 01/27/2023 or a new 24 months will add up ??
2) The changing of tariff is after 6 months or immediately ??
Regards
Karthick
Edit @Karthi1303 You are using a cable contract. Switched to the correct board. BR, DanyG
am 22.04.2021 12:26
Hi Karthi1303,
welcome to the Vodafone community.
Can you please let us know, in which federal state you are using your cable connection?
BR,
Dany
am 22.04.2021 12:41
Hi Dany,
I am currently living in Bavaria.
My contract starts 2 months before (January 2021), so I would like to know how tariff changing works. I don't want to extend the contract by more than 24 months.
Looking for your support.
am 23.04.2021 08:22
Hello Karthi1303
you have received an order confirmation. It lists what you need to do to switch to a lower rate after the first 6 months. The conditions are also listed there.
Regards
Grit
am 29.04.2021 09:18
Hello Grit,
As per the contract, it said
You can switch until the end of the 6th month free of charge to the following Red Internet & Phone Cable rates: 500 for 44.99 € / month, 250 for 39.99 € / month, 100 for 34.99 € / month or 50 for 29.99 € / month . The change takes place on the 7th month. This does not change your minimum contract term.
It says the minimum contract term does not change if it's TRUE then I would like to switch to a lower tariff now itself.
Regards
Karthick
am 29.04.2021 09:31
To which tariff do you want to change? Moderators can do it, but you need to say which option you want to take.
am 29.04.2021 17:11
Hello Karthi1303
well, let's do that. Also let me know which tariff you want.
Regards
Grit