Internet, Telefon & TV über DSL

[Request] restart the umzug process
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Smart-Analyzer

Dear vodafone,

 

Last month, I tried to move my internet to my new address (x*). I was informed by Vodafone on 29.08.19 that the internet could not be installed. I checked with my landlord and was informed that the internet box was connected to the Telekom on 02.09.19.

 

Could you help me with re-initiating the umzug process? We would be happy to have the connection in the new address.

 

The auftragsnummer is x*. Let me know if I could provide any other information.

 

Best regards,

 

Arnaud

 

x* Personal data & order number removed to protect your privacy.

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2 Antworten 2
Moderator

Hello arnaud_setio,

 

I will take a look at this.

 

Please send me a private message with your customer number and your customer password.

 

Best Regards

Sebastian

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Smart-Analyzer

Thanks Sebastian. I sent you a private message.

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