REG : DSL Connection

[anuragTiwari]

Hi ,

I have recently applied for new dsl connection Kunde: xxx.

This is transfer connection from Mnet.

I received an email for new router which is shipped from vodafone, it will be delivered on 18th april. but i am out of station till 29 april.

can i reuse my mnet router, if not how can return my mnet router.

 how can i reschedule delivery of my vodafone router.

Edit: Please do not post any personal data and customer number here publicly. Regards Heike (Mod) 

[Jens-K]

Hi anuragTiwari,

if you can set up the modem manually and it is compatible with the type of DSL connection you can use the info in our welcome letter to set it up.

I don't know which modems mnet ships to customers.

If the modem from us can not be delievered to you it will stay a few days at a depot and the post service tries to deliver it again.

If the second attempt fails it will be returned.

We will send it again, after you have contacted us.