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Online registration code never recived

Andrea_Mancini
Smart-Analyzer

Hello, I got a DSL contract that was passed to me by the previous tenant of the flat. To enter the Vodafone website I need the registration code that should have been sent to me after transfering the contract, but this never happened. Is it possible to send the code again, or just get a new one?

 

Thanks and Best Regards,

Andrea Mancini

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2 Antworten 2
DanyG
Moderatorin

Hi Andrea_Mancini,

 

have you made a contract transfer with the previous tenant? So is the DSL contract running on your name now? Then you should have received our email with your new access data.

 

Let me have a look on the contract. Therefore, please send me your customer number, password (alternatively name, address and birth date) and you email address via private message.

 

BR,

Dany



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Andrea_Mancini
Smart-Analyzer

Hi Dany, I sent you my details in private massage but never received an answer

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