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Forum-Checker

Hello . thanks for accepting the question in English. 

I am expecting the technician visit in 2 days. I received an SMS from Telekom/vodafone that I do not need a technician visit anymore. 

Does this mean that Internet will automatically work on the same day of the visit ? but without the visit ?

(I installed the easybox router . It has DSL green light but not Internet. )

 

thank you

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SuperUser
Hi @Bassel,

If you got this SMS by Telekom, then it's right that you don't need a technician anymore.

Your connection should work on the day you received in your welcome letter.
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SuperUser
Hi @Bassel,

If you got this SMS by Telekom, then it's right that you don't need a technician anymore.

Your connection should work on the day you received in your welcome letter.
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Forum-Checker

Thanks alot  @Mav1976 . Do I need to be at home during the same period to connect my PC for installation? 

 

Thanks a lot Smiley (fröhlich)


@Mav1976  wrote:
Hi @Bassel,

If you got this SMS by Telecom, then it's right that you do not need a technician anymore.

Your connection should work on the day you received in your welcome letter.

@Mav1976  wrote:
Hi @Bassel,

If you got this SMS by Telecom, then it's right that you do not need a technician anymore.

Your connection should work on the day you received in your welcome letter.

 

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Host-Legende

No, it doesn't matter.  You can install your hardware whenever you want. You'll probably have to wait 'till evening (6pm), before everything is in working order, anyway.

 

Cheers,

 

DSS1

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