No DSL connection

[YuriiMatsko]

Hello

My DSL internet connection had stopped. My router can not find a signal.   

Can you help me pls ASAP. Or provide phone number of English speaker support

Thank you

Best, Yurii

[Kira]

Hi Yurii,

welcome to the Vodafone-Community!

We don´t have any specific number for english customers, but our customer-hotline service should be able to handle your request in english 🙂

If you want to report an incident, you can do that here either.

All we need to open a ticket is your customer data and your mobile number in case of questions.

Best regards

Kira

[YuriiMatsko]

Hello Kira

Thanks for responce. The problem is that internet connection interrupted all the time.

My customer data

contract number - 0019****

phone number - +491****

address - ****

In case you need any additional information - I'm always available to provide it

Edit: Please do not post your customer data.

[Seb4sti4n]

Hello Yurii,

we open a ticket for you now.

The technican will send you a SMS with a number. Please call them to fix your problem.

Kind Regards

Seb4sti4n