Willkommen in der Vodafone Community
I have been struggling to find answer in English.
I am moving back to India by end of March. When i contacted Custoemr care by phone or email, they suggested me to contact theis forum.
Please provide me the detailed steps for contract cancelation.
*** @chinni_dsl, thread moved to DSL forum ***
I want to apologies for writing in english, as I am still learnig German.
I would like to cancel my home internet which is taken in July 2019, for 24 month contract. Unfortunatly I am leaving to India due to family reasons. Hence I need to terminate my contract at the end of March. I have contacted customer care by email or whatsapp. But they asked me to cotact this forum. Kindly take my request to can cel my contact.
in order to cancel your DSL connection, just send an e-mail via our contact form: CLICK
the colleagues need to know the reason for the cancellation and the exact date when you are leaving Germany.
You also can send a private message to me.
I need your name, customer number, customer password and the date.
Thank you Sir for your kind reply. The link you provided is useful. By the way, forum moderator has responded and pointed to a link. Thanks!
I have filled my details in the link you provided. Please ask me for further informtion if needed.
Thank you very much for the suffice information !
Narasimha Rao Chinni
we moderators do not process e-mails.
If there are any questions left unanswered, my colleagues will get in touch with you by e-mail.