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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
05.08.2020 15:53 - bearbeitet 05.08.2020 15:54
Hello,
I have moved from DSL (Vodafone) to Kabel (Unity Media) 3 months back. But the old contract from vodafone has still not canceled yet. And the money for the old contract is still getting deducted from my account, since last 3 months . I have tried calling several times but it has still not resolved yet. It is really disastrous. I am paying for 2 contracts at the moment.
Can someone help me here?
am 06.08.2020 17:50
Hey vishalsethi,
i understand that this must be frustrating.
We don't want to punish you for being a loayal customer.
Mind sending me a private message with your dsl customernumber & password. I'll have a look into this.
Best regards,
Andre
am 11.08.2020 17:48
am 12.08.2020 13:04
Hey Vishal,
I've already answered you.
The dsl contract will get cancelled as soon as possible & all fees sind the activation from the cablecontract will get adjusted.
Cheers,
Andre