Mistake in the Bank details

[Sol_Martinez]

Hello,

I switched to Vodafone DSL 50 Mb in October and last Friday (29/11) was supposed to be the day for the first direct debit but it didn't happen. Last night I realised that my bank details were wrong and I changed them but now the deadline for the payment has passed. What should I do in order to pay without more delay? (The IBAN was correct, it was my name where I made the mistake)

Thank you in advance!

[Michi]

Hi @Sol_Martinez ,

welcome to the Vodafone Community.

I'd like to have a look at it in your customer account. Please send me a PM with your customer number. Just click on my avatar and then go right to "Sende eine private Nachricht".

Best regards

Michi