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Login issue to my vodafone fritz box 7530 account
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Smart-Analyzer

Dear Team,

I am Bhabesh . I receintly changed the address and having updated contract with vodafone fritz box 7530 account. I am not able to login also didnot get any invoice for payment. 

I would like to know the status of this contract also wants to know how to login and get more clarity.

 

Thank you

 

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3 Antworten 3
Moderator

Hi Bhabesh,

 

if I understood you correctly you changed rom Cable to DSL.

 

Before the activation you receive our welcome letter via e-mail.

 

You find all info regarding your new DSL connection in it.

 

In order to activate your DSL modem you need the Modem-Installations-Code.

 

If you can not find our welcome letter in your inbox or spam folder, please send me a private message with your name, customer number and customer password.

 

Best regards,

Jens

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Smart-Analyzer

Dear Jens,

Thats not a problem. My fritz box connection is working fine.

My problems are

1. Not geting any invoice for monthly payment

2. We are moving to another apartment. Since i dont have vodafone login, how to apply online. Since i can't speak German, i need some online or email support.

 

Please help me out.

 

Thank you

 

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Moderator

Hey Bhabesh,

you are getting your invoices most likely via "Web Bill" .

This means that you can view all your invoices via "Mein Vodafone" online, after you've added the contract there.
There fore you need the "online registration code" , from your welcomeletter.


If you don't find your welcomeletter, my colleague offered to send you a copy.
'Therefore he needs a private message with your name, customer number &  password.


To send a private message , click on his name/avatar -> then "Diesem Benutzer eine private Nachricht senden"

If you want to relocate your landline, feel free to send us your new adress.

Best regards,

Andre

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Öffentliche Lösungen helfen allen – schreib uns daher bitte einen Beitrag statt einer unaufgeforderten PN.
Private Daten erfragen wir bei Bedarf.

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