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Smart-Analyzer

Invoice clarification

Hi Team,

 

My vodafone DSL was activated on 31st January. I already see a deduction of 14.99 Euros in this month. What was this for? Kindly confirm and reverese the charges at the earliest.

Moderator

Re: Invoice clarification

Hello DSLConractissue,

 

what does the bill say about this amount?

 

According to the amount, it could be the costs for the delivery of the router and related costs.

 

Best Regards

Sebastian

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Smart-Analyzer

Re: Invoice clarification

[ Editiert ]

Hi ,

 

I see below message. Nothing was specified about this charge? Kindly validate

 

g.Nr. **** from 28.01.19 Vod 
afone says thank you 
End-to-end ref .: **** Mandatsref 
: 

creditor ID: ****
SEPA BASE LOADING for the first time 

Value date 07.02.2019

 

Edit: Please do not post personal data.

Moderator

Re: Invoice clarification

Hello DSLConractissue,

 

please look into your invoice in MeinVodafone here.Then you know what the costs were charged for.

 

The mentioned costs are regularly charged according to our price list.

 

Best Regards

Sebastian

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SuperUser

Betreff: Invoice clarification

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