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Frage
Antwort
Lösung
am 11.02.2019 15:50
Hi Team,
My vodafone DSL was activated on 31st January. I already see a deduction of 14.99 Euros in this month. What was this for? Kindly confirm and reverese the charges at the earliest.
am 12.02.2019 13:09
Hello DSLConractissue,
what does the bill say about this amount?
According to the amount, it could be the costs for the delivery of the router and related costs.
Best Regards
Sebastian
am 12.02.2019 14:55 - zuletzt bearbeitet am 12.02.2019 16:12 von Seb4sti4n
Hi ,
I see below message. Nothing was specified about this charge? Kindly validate
g.Nr. **** from 28.01.19 Vod
afone says thank you
End-to-end ref .: **** Mandatsref
:
creditor ID: ****
SEPA BASE LOADING for the first time
Value date 07.02.2019
Edit: Please do not post personal data.
am 12.02.2019 16:54
Hello DSLConractissue,
please look into your invoice in MeinVodafone here.Then you know what the costs were charged for.
The mentioned costs are regularly charged according to our price list.
Best Regards
Sebastian
am 12.02.2019 18:13