Internet is still not working after Techniker termin

[shimmeg]

Hello Vodafone!

Techniker has come today's morning, has done something (don't know exactly what), but he didn't install the modem. He said something like "ok, now it's done" and went out. So, we tried to install modem by ourselves, but it's still not working. Why didn't Techniker install the modem? And what should we don now? 

[shimmeg]

I'm waiting my internet connection since 1st of November. I regret that I've chosen Vodafone as my internet provider. How can I cancel this contract with you? I will better connect to the other provider. 

[shimmeg · Accepted solution]

And you didn't answer still on my previous theme on this forum. It's the most awful service I've ever seen. 

[shimmeg]

It's working now, close please this theme.

[Minhtung]

How this problem was solved?

[shimmeg]

I had to wait about 5 hours after Techniker Termin to be able to connect.