TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
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Lösung
am 08.04.2020 12:19 - zuletzt bearbeitet am 08.04.2020 12:40 von Kurtler
Hello I have a DSL contract with vodafone. My contract is ending this month and I had informed vodafone for contract termination. Due to COVID pandemic, I am home quarantine because I have flu symptoms. Doctors have recommended to stay at home. I have to return my router by 15th April but I can't go out. Is there any special rules during pandemic time? Is there a way by which I can get an extension till end of April for router return. I am writing on this fourm because I don't know german and its difficult to communicate on the helpline. I would be grateful if I can get any updates on this.
Thanks in advance !!
Edit: @NM163 Moved from feedback to the right board. Best regards Kurtler
09.04.2020 08:59 - bearbeitet 09.04.2020 09:00
Hi NM163,
due to the current situation we have extended the deadlines.
If you cannot return the router until the end of April, this is not a problem.
I wish you a speedy recovery and all the best.
Regards,
Jens