Internet, Telefon & TV über DSL

Cancel the vodafone DSL contract



I would like to cancel my contract for DSL as I moved to new apartment, it has slower or no service Vodafone in that area. I have so contacted Vodafone to cancel the contract with no avail.  I also gave the address of the new apartment to prove to Vodafone that the speed required was not available. I am still paying the bill for the last two month when I not using any internet,

I would like to use my right and cancel the contract immediately, I know I am liable to pay for 3 months according to the telecommunication act. I have paid for the last two months without using the service.


Kundennummer: 0019********



Abhiyash Jain

Edit by Matthes (Mod): please do not post any personal customer data publicly




Mehr anzeigen
1 Antwort 1

Hi Abhiyash,


welcome to the Vodafone Community!


This is a public customer-helps-customer forum. So please do not post personal data in public.


I had a look into your account.


The contract has been canceled on March 20th. We have sent a confirmation via E-Mail on that day.


Please remember to send back the modem. You will find all info in our e-mail.


You will receive at least one more invoice for the period until March 20th.




#Stayhome und bleibt gesund
Zeigt, welche Beiträge Ihr cool findet – klickt auf „Gefällt mir“!

Alles Easy How To Hilfe !

Unaufgeforderte PNs werden nicht beantwortet. Bitte erstellt einen Thread, wenn Ihr Hilfe benötigt. Wir kümmern uns darum.

Mehr anzeigen