Internet, Telefon & TV über DSL

Cancel the vodafone DSL contract
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Daten-Fan

Hello,

 

I would like to cancel my contract for DSL as I moved to new apartment, it has slower or no service Vodafone in that area. I have so contacted Vodafone to cancel the contract with no avail.  I also gave the address of the new apartment to prove to Vodafone that the speed required was not available. I am still paying the bill for the last two month when I not using any internet,

I would like to use my right and cancel the contract immediately, I know I am liable to pay for 3 months according to the telecommunication act. I have paid for the last two months without using the service.

 

Kundennummer: 0019********

 

Regards,

Abhiyash Jain

Edit by Matthes (Mod): please do not post any personal customer data publicly

 

 

 

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1 Antwort 1
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Moderator

Hi Abhiyash,

 

welcome to the Vodafone Community!

 

This is a public customer-helps-customer forum. So please do not post personal data in public.

 

I had a look into your account.

 

The contract has been canceled on March 20th. We have sent a confirmation via E-Mail on that day.

 

Please remember to send back the modem. You will find all info in our e-mail.

 

You will receive at least one more invoice for the period until March 20th.

 

Regards,

Jens

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