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Cancel Vodafone DSL
Mavi122
Smart-Analyzer
Smart-Analyzer

Hi Vodafone,

I've submitted an online request in early August and mid-September to cancel my Vodafone DSL contract as I've left Germany, but I have not heard back from Vodafone. Can I please receive help in canceling my DSL contract. Below is my September case number for reference it has a photo of my Abmeldebestätigung.

This is my September Kundendaten & Vertrag - Kündigung - Vodafone Dialog ID: [***] reference number.

Thanks / Rose

***ID removed according to data privacy regulations.

1 Antwort 1
MichaM
Ex-Moderator:in
Ex-Moderator:in

Hi Rose,

 

Thank you for joining the Vodafone Community. Smiley (fröhlich)

 

Since you already sent me a private message, I checked but could find no DSL subscription assigned to your name and address.

 

This regards the data you provided in your message.

 

Btw: DSL means your landline or fix net service.

 

Is that what you would like to cancel?

 

Regards

Micha

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