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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 26.02.2020 13:21
Hi,
I would like to know how to cancel my DSL contract since I have moved out of Germany.
I have a couple of questions:
1. Can this be done online / on this forum? Or does it have to be via a letter in that case what's the address?
2. What's the address for returning the equipment?
3. What documents are needed from my side?
Thanks for the help!
29.02.2020 13:41 - bearbeitet 29.02.2020 13:43
Hi alir1,
in order to cancel your contract, just send us an e-mail via our contact form: click
Please tell the colleagues the reason for the cancellation and the date of your move.
You will then receive an e-mail with all info regarding the cancellation.
Alternatively you can send me a private message with your name, your customer number and the date.
Regards,
Jens