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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 02.08.2021 12:53 - zuletzt bearbeitet am 03.08.2021 10:30 von DanyG
Hi, In 3 day I should have my DSL Connection active (booked more than 2 weeks ago) with Wifi, router and everything working but I don't think that will happen because:
- I still haven't received any confirm from vodafone or telekom about the appointment.
- Still haven't received the router
any thoughts?
Thanks,
George
Edit @LAZAAR Moved to the correct DSL board. BR, DanyG
am 03.08.2021 10:40
Hi George,
welcome to the Vodafone community. And nice to hear, that you decided for a new DSL contract.
There can be many reasons, why you didn't receive the router and an appointment with a technician yet. In first step we have to clarify, if the ordered line is available at your address (line check is made by Telekom) and if there are enough free ports for your apartment. When everything is fine, we'll send you an email with a link to tell us your preferred date for the activation. Did you already receive this email? If not, it is possible that there are no free ports available.
Let's have a closer look on your order. Do you have an order- or customer number? Then please send me a private message with that number and your customer data (name, address and birth date).
BR,
Dany