TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 14.07.2020 14:23
Hi! Unfortunately I don't speak German and I wasn't able to contact Customer Service by phone. I have been paying for 4 months already the Sicherheitspacket without signing up for it. I cannot disactivate the service from my account. I would need assistance...thank you!
am 14.07.2020 20:42
Hi dluk,
welcome here in our Community.
If you want to cancel this package, we can assist you. For a closer look I need some information from you. Please send me a private message with the following information:
your name
your address
date of birth
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan
am 15.07.2020 21:28
Hi Stephan,
I wrote a private msg to you with the requested details. I really hope you can cancel this package for me. Many thanks!
am 16.07.2020 14:41
Hi dluk,
thanks for your pm.
The security package will be cancelled. You'll get a confirmation for that soon.
Regards
Stephan