Termination

[Shank401]

Hello Team ,

Apologies for writing in english. I am a vodafone cabel customer for almost 9 months now and I am moving to a new address. 

My new address doesnt have vodafone connection and the support team adviced that I can terminate the contract early as there is no service offered.

I have sent my termination letter by fax last week and havent received any feedback till now. Can you please check and confirm if my termination has been processed? 

Regards,
Sashank

[Thomas]

Hi Shank401,

there is no fax number for Kabel, so I assume that the cancellation has not reached us. Please use the relocation service, the colleagues there will take care of everything.

Regards

Thomas