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1

Frage

2

Antwort

3

Lösung

New address, new contract
jurica
Smart-Analyzer
Smart-Analyzer

21.2. I requested Red Internet & Phone 50 Cable for my future new address from 15.3.

 

I did not receive the documents by e-mail so I think that Vodafon has sent documents by post on my future new address.

 

To whom and how should I notify that the documents be sent to my current address?

1 Akzeptierte Lösung

Akzeptierte Lösungen
Lars
Ex-Moderator:in
Ex-Moderator:in

Hi jurica,

 

the device will be shipped shortly before your requested date (March 15, 2021).

 

Best regards

Lars

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Lösung in ursprünglichem Beitrag anzeigen

8 Antworten 8
Stephan
Moderator:in
Moderator:in

Hi jurica,

 

welcome to our Community.

 

Why did you requested a new contract. Is moving the current contract to the new address is no option for you?

 

If you just order a contract for the new address, this will not automatically cancel the old one.

 

Regards

Stephan

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hi,

 

I currently live with my friend and I don't have my own internet contract.

So there is no solution to my problem?

 

 

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello jurica,

 

for a closer look send me the following informations in a private message:

 

full name

date of birth

address

last 4 digits of your iban

 

Write a short reply here afterwards.

 

Best regards

Tina

 

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jurica
Smart-Analyzer
Smart-Analyzer

Message sent!

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi jurica,

 

I saw that colleagues emailed you the copies today. Did you get the e-mail?

 

Best regards

Lars

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jurica
Smart-Analyzer
Smart-Analyzer

I got it.

 

Is that all? Do I now just have to wait for the device?

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi jurica,

 

the device will be shipped shortly before your requested date (March 15, 2021).

 

Best regards

Lars

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