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Leaving country cancel contract
jaboston
Smart-Analyzer
Smart-Analyzer

Hi,

 

I am leaving the country and need to cancel my contract. I tried using your phone service and the guy said end of September is fine to cancel but i need some confirmation of this...

 

Can someone help?

 

Thanks, 

7 Antworten 7
jaboston
Smart-Analyzer
Smart-Analyzer

For some reason my post was modified. The guy from Vodafone support over the phone said I can end the contract in September. I am leaving the country in October. Can someone help me? I do not speak any German so this is the only place I can figure out how to do this.

 

Thanks,

Apparently my posts are getting automatically modified by the site because of 'invalid HTML'? lol what. 

 

I am leaving the country. Please help me get my contract cancelled thanks. 

Stephan
Moderator:in
Moderator:in

Hi jaboston,

 

for a closer look I need some information from you. Please send me a private message with the following information:

 

your name

your address

date of birth

your customer number

the link of this thread

 

Please reply here when you have sent the private message.

 

Regards

Stephan

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sent

Tina
Ex-Moderator:in
Ex-Moderator:in

I still need your current and new address. Also let me know your moving day.

Best regards

Tina

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Hi Tina,

 

I sent you this information. 

Please let me know what is next. 

 

Thanks,

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi jaboston,

 

I handled the termination under the Telecommunications Act. This means that the contract will be terminated with a notice period of 3 months from the moving date. A written confirmation by e-mail is on its way to you.

 

Best regards

Lars

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