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Kündigung des Vertrages / Contract cancellation
marcoballa
Daten-Fan
Daten-Fan

I need to cancel my contract because I am moving to a place where there's already another Vodafone subscription. How does the process work? The personal area in MeinVodafone is very confusing and not intuitive at all. Thanks in advance

1 Akzeptierte Lösung

Akzeptierte Lösungen

Hi marcoballa,

 

the cancellation has been processed. You will also receive a confirmation.

 

Regards

Thomas 

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Lösung in ursprünglichem Beitrag anzeigen

4 Antworten 4
Thomas
Moderator:in
Moderator:in

Hallo marcoballa,

 

you've come to the right place.

 

In this case we can terminate the contract with a period of 3 months starting from the day of the move. Please send me your customer number, name, date of birth, old and new address in a private message.

 

Then reply again here in the post.

 

Regards

Thomas

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I wrote the private message as you asked. Thank you so much for your help.

Best regards,

Marco

Thomas
Moderator:in
Moderator:in

Hi marcoballa,

 

the new address is also supplied by us. Have you moved to someone who already has a contract with us? Then we need the customer number. Please send it again in a private message.

 

Regards

Thomas

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Hi marcoballa,

 

the cancellation has been processed. You will also receive a confirmation.

 

Regards

Thomas 

Bewertet hilfreiche Beiträge mit Likes!