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Frage

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Antwort

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Lösung

Downgrade: Red Internet & Phone Business 500 Cable
Shalin
Digitalisierer
Digitalisierer

Dear Vodafone Executive, 


I would request you to downgrade my " Red Internet and Phone Business 500 Cable" to 

"Red Internet and Phone Business 100 Cable".

Would be willing to share my customer number in the Private Message.

 

Warm Regards,
Shalin James

15 Antworten 15

@Torsten thank you for giving me the clarity.

 

I hope to get the assistance from one of the Vodafone Moderators to help me out with this request. 

 

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi, Shalin,

 

here I am again

 

Which tariff would you like to have?

 

- Red Internet & Phone 200 Cable at 39,99 Euro

- Red Internet & Phone 100 Cable at 34,99 Euro

- Red Internet & Phone 50 Cable at 29.99 euros.

 

The change is too immediate, as the first 12 months have expired. As of the changeover, the term is 12 months.

 

Just tell me which tariff I should prepare for you.

 

Best regards

Lars

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Shalin
Digitalisierer
Digitalisierer

@Lars 

 

So nice to meet you here too.. : smileyhappy:
I would like to downgrade to 

- Red Internet and Phone 50 Cable at 29.99 euros.

Fits perfectly to my budget. : thumbup:

 

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi Shalin,

 

all right, I arranged the switch. You will also receive written confirmation by e-mail. Do you have any further questions?

 

Best regards

Lars

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Shalin
Digitalisierer
Digitalisierer

Thank you for your help on changing my Internet plan. 

 

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi,

 

you're welcome. Then I'll close the door here

 

Best regards

Lars

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