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1

Frage

2

Antwort

3

Lösung

Cannot move to the new apartment, Cancel contract
SathishKumar
Smart-Analyzer
Smart-Analyzer

Hello team,


I recently opted for Vodafone Internet contract for a new apartment which I was about to move.

Unfortunately, I cannot move there, since the person who showed us the apartment was not the landlord and he tried to scam us huge money.

Since I cannot move there I did not receive the hardware package intended to be delivered there. It is currently with DHL and they will return it to Vodafone since I did not receive it.

Also, I have not received my order confirmation.

Hence, I want to cancel my Vodafone Internet order, deactivate my account( if there's any) and delete all my details (especially my bank account number) with Vodafone.

 

note: I can share my order number and DHL tracking number if needed.

 

 

 

1 Akzeptierte Lösung

Akzeptierte Lösungen
Lars
Ex-Moderator:in
Ex-Moderator:in

Hi SathishKumar,

 

I have a record in the Stra... Allee 14a found. For data protection reasons, I have not completely advertised the street. But I think it was about this one. This contract has already been revoked.

 

Best regards

Lars

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Lösung in ursprünglichem Beitrag anzeigen

7 Antworten 7
Tina
Ex-Moderator:in
Ex-Moderator:in

Hello SathishKumar,

 

welcome to our community. Nice to see you. I hope you haven't now come to any financial harm.

 

Send me the following informations in a private message:

 

full name

date of birth

address

last 4 digits of your iban

 

Please reply here when you have sent the private message.

 

Best regards

Tina

 

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Hi Tina,

 

Thanks for your reply.

Yes. Luckily I didn't lose any money over that scam.

I sent the requested details in a private message.

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi SathishKumar,

 

I have a record in the Stra... Allee 14a found. For data protection reasons, I have not completely advertised the street. But I think it was about this one. This contract has already been revoked.

 

Best regards

Lars

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Wow. That's what I wanted.

Also, all my details are also deleted from Vodafone, right?

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi SathishKumar,

 

Right, the contract at the address was completely deleted. So you don't have to worry. Do you have any further questions?

 

Best regards

Lars

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Nope. That's it.

This ticket can be marked as resolved.

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi SathishKumar,

 

okay, then I'll finish this post.

 

Many greetings

Lars

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