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1

Frage

2

Antwort

3

Lösung

Cancelling the termination of contract
bbugra
Smart-Analyzer
Smart-Analyzer

Hello,

I have moved an apartment temporarily that Vodafone does not support and had to cancel my active contract 3 months ago.

 

Now i have a permanent apartment which Vodafone supports and i was wondering if we can cancel the cancellation process since my contract is still active (last month of 3 month notice period) and contuniue using my modem in my new apartment.

 

Thanks!

Bugra

5 Antworten 5
Tina
Ex-Moderator:in
Ex-Moderator:in

Hello bbugra,

 

if we supply the new address, this should not be a problem. We charge a unique  fee of 39.99 € for the move.

 

I still have your customer data. Send me your new address in a private massage. 

 

Best regards

Tina

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bbugra
Smart-Analyzer
Smart-Analyzer

Hello,

thank you for the reply, just sent the details.

 

Best,

Bugra

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello bbugra,

 

so that I can take care of the order, tell me when you are moving.

 

Best regards

Tina

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bbugra
Smart-Analyzer
Smart-Analyzer

Hi Tina,

 

tomorrow, January 28th.

 

Best Regards,

Bugra

Stephan
Moderator:in
Moderator:in

Hi bbugra,

 

we cancelled the termination and placed your move in your account. Pleas plug in the router in your new flat.

 

Regards

Stephan

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