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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 12.09.2019 12:39 - zuletzt bearbeitet am 12.09.2019 15:44 von WolfgangF
Sorry for writing the post in English.
I'm trying to cancel my DSL Vodafone contract from quite a few days now.
I've send fax, post to Ratingen & Düsseldorf. But whenever I call they say they haven't received it.
I'm leaving Germany and returning to my home country on 14th September 2019.
I have send them all the documents KVR de-registration and a letter to cancel my contract. They always say they haven't received.
I'm really tired of doing all the follow ups now. I also filled the contact form on MyVodafone but they haven't responded as well. My ID is xxxxx.
Please someone from Vodafone can help me with this ?
Thanks.
Edit: @Swati personal data removed. Please do not post any personal data in a public forum. Best regards WolfgangF
Gelöst! Gehe zu Lösung.
am 13.09.2019 11:49
Hey Swati,
im sorry to hear that you are leaving.
Please send me a private message with your customerinformation (customernumber & password).
To send me a private message, please click on my name / avatar -> then on the right side "Diesem Benutzer eine Nachricht senden".
I'll have a look into this & cancle the contract early.
Best regards,
Andre
am 13.09.2019 11:49
Hey Swati,
im sorry to hear that you are leaving.
Please send me a private message with your customerinformation (customernumber & password).
To send me a private message, please click on my name / avatar -> then on the right side "Diesem Benutzer eine Nachricht senden".
I'll have a look into this & cancle the contract early.
Best regards,
Andre