Hello Everybody,
This is my first post.I need your help and advise here.
My contract at the moment is : "Red Internet & Phone 100 Cable" with which I use the standard router which was provided by Kabel Deutschland (not Fritzbox).
When I check the speed on https://www.speedtest.net/ , it is always less. Download fluctuates between 16 - 30 Mpbs and Upload = 4 - 10 Mbps.
5 years ago I had "Red Internet & Phone 25 Cable" which I changed to the plan above last month and I don't see any improvement. Calling to the technical support is also not very helpful due to my poor German.
Can you help me uderstand what is wrong here ?
