Willkommen in der Vodafone Community
I have a cable internet subscription from Vodafone for 2 years now. 5 GHz WiFi connection for more than one year.
As the two WiFi frequncy bands 2.4 and 5GHz are enabled on the router, I could only depend on 2.4 for stable connection, the 5GHz only works for a few days and then all 5GHz connections,
What I've tried so far to fix the issue:
But nothing worked. I have no issues with the internet connection neither the 2.4 GHz wifi.
I tried to call the hotline and the whatsapp group, but could not get to anyone who speaks English. I want to change the router I think the problem could be related to the router itself.
did you put the FB to factory default and established the connections again ? maybe a flaut in the system !?
or write to the support via email, that should be possible . describe your problems and or ask for furter assistance
also use the chanals 52-64 or 100 - 140 might help it
i hope i could helped you a little
well try the usual emailadress for Vodafon or this following link...
did u manage to set your box to factorydefault ( werkseinstellung in german) ?