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Router didn't arrive
borjavm91
Daten-Fan
Daten-Fan

Hello, I have ordered the 500mbit/s the 10th of september (Last Friday) and i got just an email in German that says it will come. but it says that i need to confirm my email and i didn't get any email to do that. I can't talk via phone cause i dont't know German, but i need internet. So please can someone help me?  I entered and put all the fields for the order for my internet (name, address, bank account and all the stuff) but i'm still waiting for it and i have no information about when It'll come.

 

 

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Akzeptierte Lösungen
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello borjavm91,

 

I'd be happy to take a look and see what's going on. First, please tell me which federal state you come from.

 

Best regards

Nancy

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2 Antworten 2
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello borjavm91,

 

I'd be happy to take a look and see what's going on. First, please tell me which federal state you come from.

 

Best regards

Nancy

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i have already solved it. ty