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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 05.12.2021 23:33
Hi,
I moved recently and the connection had to be changed from cable to dsl. In the meantime I received a MiFi router for the transition period.
Now I have my dsl router and I am preparing the return of my older cable router. I have a return address for the cable router but no such information for the MiFi router. Where should I send back the MiFi router to ? I want to avoid any unnecessary payments since I am not using the router now.
Also should there be a return voucher for the cable router ? asking since I don't have one.
Thanks!
Garg
Gelöst! Gehe zu Lösung.
am 07.12.2021 09:13
Hey VGarg,
the MiFi Router with 50/100GB is a gift.
You don't need to send it back. I strongly suggest keeping it, so that we can book data volume in case of an incident / outage with your dsl contract.
I'll get to your private message soon.
Sorry to keep you waiting, right now we have an unusual high amount of requests.
Cheers,
Andre
am 07.12.2021 09:13
Hey VGarg,
the MiFi Router with 50/100GB is a gift.
You don't need to send it back. I strongly suggest keeping it, so that we can book data volume in case of an incident / outage with your dsl contract.
I'll get to your private message soon.
Sorry to keep you waiting, right now we have an unusual high amount of requests.
Cheers,
Andre
am 07.12.2021 09:48
Thank you for the update Andre.